Head of Client Relations and Business Development
Global Connector | Strategic Partner | Client Growth Architect
At TACT Communications, we believe the strongest partnerships – like the honeyguide’s alliance with humans – are built on trust, precision, and mutual success. Leading this charge is Rosemary Kusa, a dynamic strategist with 15+ years of cross-continental expertise in client relations, business growth, and high-impact event orchestration.
With a career spanning the U.S. and Africa, Kusa combines first-world rigor with African market savvy to deliver unmatched value.
She Doesn’t Just Build Clients, She Builds Legacies
Her Superpowers As Deployed at TACT:
Business Alchemist – Identifies high-value opportunities where TACT’s expertise shines. Partnership Architect – Forges alliances with media, influencers, and industry leaders (like the honeyguide’s selective collaborations). Client Whisperer – Turns satisfied clients into vocal brand advocates. Event Maestro – Designs experiences that amplify brands and spark connections.
Kusa’s Selected Career Highlights:
Global Perspective – Lived and worked in the U.S. for 9+ years, blending international best practices with local insights.
Revenue Catalyst – As Finance & Admin Director at Trixy Insurance, she streamlined operations and boosted client retention.
Relationship Engineer – Managed 150+ daily client queries at Liaison Insurance Brokers, achieving top satisfaction rates.
Event Virtuoso – At Valai Events, Kusa organized high-stakes corporate gatherings, from CEO meet-ups and executive seminars to stakeholder summits.
“Like the honeyguide, I don’t just point the way — I ensure the journey delivers results.” – Rosemary Kusa
Strategic Networking – Leverages her U.S.-Africa diaspora ties to open doors. Data-Driven Partnerships – Uses market intelligence to align clients with ideal collaborators. Retention Magic – Implements feedback loops that turn clients into long-term partners.
Beyond Business: A Commitment to Impact
Kusa’s background in the US special education system, the American aviation industry, the Kenyan insurance industry, and research fuels her passion for projects that drive societal change, making her a perfect fit for clients with CSR and advocacy goals.
